511 is a great resource for transit information in Southern California.  Use our trip planner to find the best transit routes for your journey.  Find information on accessibility, paratransit, services for senior citizens, and park and ride lots.
 

Map

 TRIP PLANNER

Trip Planner

Use Trip Planner to find your way around the region via bus, train or light rail.

Related Tools

Use the Schedules tool to find public transportation scheduled departure times for the transit stop nearest you.

Use the Real-Time Arrivals tool to track the locations of transit vehicles on certain location-enabled routes in real-time.

 

 ACCESSIBLE AND
PARATRANSIT
SERVICES

There are many accessible and paratransit transportation options for people with disabilities in Southern California. Use 511 to find the right service for you.

The Americans with Disabilities Act (ADA) requires transit agencies to provide accessible transit to people with disabilities. If you are disabled, you have the same right as everyone to use and enjoy public transportation.

To assist riders with disabilities, most transit agencies in Southern California provide:

  • Buses equipped with wheelchair lifts or low floor ramps for easy access
  • Priority seating
  • Bus operators trained to provide assistance in securing wheelchairs in designated spaces
  • Bus operators trained to allow passengers time to be seated, and to get on and off the vehicle
  • Stop announcements at major intersections and transfer points
  • Rail stations with elevators to the boarding platforms

To learn more about the accessible features on your bus or train, call 511 to connect with your local transit agency.

Dial-A-Ride Services 

Several local cities provide Dial-A-Ride services for Senior and disabled residents. Contact your city to learn more about Dial-A-Ride services and eligibility requirements.

You might be eligible for your City’s dial a ride service if you meet the age or disability requirements.

To apply for or learn if you’re eligible for Dial-A-Ride service in your area, see the contact information for your county below.

Already eligible? To schedule a trip (including Dial-A-Ride, Dial-A-Taxi, etc.) see the contact information for your county below.

ADA Paratransit Services

If you are unable to ride a regular bus or train due to disability, you might be a candidate for paratransit service required by Americans with Disabilities Act. It is a parallel service to bus and train routes in Southern California. Paratransit services operate in the same area, on the same days and during the same hours as bus and train routes. The service covers most areas in Southern California. Eligibility for paratransit is determined through an in-person assessment at paratransit eligibility sites.

Paratransit quick facts:

  • Most paratransit services are a curb-to-curb shared-ride service and is not door-to-door or a private transportation service
  • Paratransit service is provided on small buses, vans or taxicabs
  • It is not a private taxicab service or emergency medical service
  • Several riders may be transported at one time in the same vehicle (shared ride)
  • Paratransit travel times will be similar to those of fixed-route buses, not a car or taxicab
  • If needed, riders can bring an assistant or attendant with them for no additional charge, depending on the service

You might be eligible for paratransit if:

  • Your disability prevents you from boarding, riding or getting off a bus or train
  • Your bus or train is not accessible
  • Your disability prevents you from getting to or from a bus or train stop
  • To apply for or learn if you’re eligible for paratransit service in your area, see the contact information for your county below.

To apply for or learn if you’re eligible for paratransit service in your area, see the contact information for your county below.

Already eligible? To schedule a trip using paratransit see the contact information for your county below.

Los Angeles County

Access Services

Access Services is responsible for the administration of Access - the Americans with Disabilities Act (ADA) mandated paratransit program for Los Angeles County.

511 supports the following Access Services features (click a button to select the feature):

Eligibility Process

Eligibility for Access is based on the person with a disability's ability to use accessible buses and trains in Los Angeles County, not solely based on the disability, age, or medical diagnosis. It is determined through an in-person Transit Evaluation.

Plan a trip using free-fare transit partners.In order to participate in the Free Fare program, you must be an eligible Access Services customer. For more information on becoming an Access customer, please visit their website at http://www.asila.org.

Determine if an address (origin and/or destination) is in the Access Services area.

Local Transit Options

Identify Dial-A-Ride options within a city, other than the Access Services agency.

For additional help on these service features, visit the Los Angeles County Access FAQs. For Access Services paratransit eligibility call Access Customer Service at 800.827.0829, TTY 800.827.1359.

LACTOA Disabled TAP ID Card

Transit agencies in Los Angeles County also offer discounted bus and rail fares for disabled riders. The Los Angeles County Transit Operators Association (LACTOA) Disabled TAP Identification Card Program makes it easier for qualified riders with disabilities to demonstrate eligibility for reduced fares on all Los Angeles County transit operators (except paratransit/Dial-a- Ride services).

To obtain your LACTOA Disabled TAP ID Card, provide proof of eligibility or a Medicare card. Completed applications, a full-face photo, required documentation and a $2.00 processing fee can be submitted at any Metro Customer Center or mailed to Metro Reduced Fare Office, One Gateway Plaza, M.S. 99-PL-4, Los Angeles, CA 90012-2952.

Get an application online: English | Spanish

Orange County

Orange County’s specialized transit services are provided by the Orange County Transportation Authority (OCTA). OC ACCESS, formally known as OCTA ACCESS, is shared-ride service for people who are unable to use the regular, fixed-route OC Bus service because of functional limitations caused by a disability. These passengers must be certified by OCTA to use the OC ACCESS system by meeting the Americans with Disabilities Act (ADA) eligibility criteria.

Call 877-OCTA-ADA (877-628-2232) to request a ride. For TDD, call (800) 564-4232 during ACCESS reservation hours.  As a reminder, have the ride information ready at the time the call is made. Record and confirm the information provided by the reservation operator. ACCESS service is available during the days, hours, and service areas similar to those of fixed-route bus service. Please call ACCESS Reservations for service hours in your area. OCTA requires an individual to schedule a ride at least one day prior to the day of travel. However, rides may be scheduled up to 3 days in advance. ACCESS requests are taken 7:00 a.m. - 5:00 p.m., Monday through Friday, and 8:00 a.m. - 5:00 p.m., Saturday, Sunday and Holidays.

For Access eligibility information, or to request an application, call: 714.560.5956, TTY 714.560.5474. Or, download the application.

Riverside County

Riverside County’s Dial-A-Ride services are provided by Riverside Transit Agency (RTA). Dial-A-Ride is an origin-to-destination advanced reservation transportation service for seniors and persons with disabilities. Dial-A-Ride vehicles travel to areas within three-quarters of a mile of an RTA local fixed route. Dial-A-Ride service is provided at times equivalent to local fixed-route bus service in that area. RTA has three types of Dial-A-Ride services:

  • ADA Priority Service, which is given to persons certified under the Americans with Disabilities Act (ADA)
  • Senior/Disabled Service, available to seniors age 65 and above and persons with disabilities
  • Dial-A-Ride Plus, a service that provides greater access to lifeline services for those who have no other transportation options

ADA Priority Dial-A-Ride Service

RTA gives priority service to individuals who are certified under the Americans with Disabilities Act (ADA). Persons who are ADA certified are eligible for trips throughout the RTA service area that are within three-quarters of a mile of local fixed-route bus service and during the hours of bus service operation. Individuals who are ADA certified are eligible to bring a Personal Care Attendant (PCA) at no cost if your ADA card permits. A companion or child may come along only if space is available and will be required to pay a fare.

Before you can schedule a trip on ADA priority service you must first apply and be certified for the service.  Complete an application and have your physician or licensed professional complete a Healthcare Professional Verification Form. Click here for information on how to apply for ADA priority Dial-A-Ride service.

Senior/Disabled Dial-A-Ride Service

Seniors age 65 and above and persons with disabilities are eligible for local Dial-A-Ride service within a single city and within three-quarters of a mile of local fixed-route bus service and during the hours of bus service operation. Transportation is provided only within the city in which your trip begins. Companions may come along if space permits and if they are a senior or a person with a disability. Companions will be required to pay a fare. Children are not eligible to ride along on the Senior/Disabled Dial-A-Ride service.

To schedule a ride on local Senior/Disabled Dial-A-Ride service, simply call 1-800-795-7887 and book your trip. No application is required. On your first trip only, you will be required to present proof of disability or age eligibility at the pick-up location.

Dial-A-Ride Plus

In an effort to provide greater access to lifeline services for those who have no other transportation options, Riverside Transit Agency introduced a new pilot program, Dial-A-Ride Plus Lifeline Service, on July 1, 2015. The program restricts eligible trips to lifeline services such as dialysis and chemotherapy services, doctor’s appointments and trips to the grocery store and senior centers for daily hot meals to ensure everyone has access to food. The program provides trips within an additional two-mile radius (for a total of 2¾ miles) of the fixed route boundary. Passenger fares will be identical to those charged for traditional DAR service.

Eligible participants must be 65 or older or must have a disability that creates a need for specialized transportation. Service will be provided using wheelchair accessible taxis, currently being utilized under the Agency’s taxi overflow services contract. These trips will be coordinated using the existing DAR trip process. To check your eligibility or to schedule a ride, call 1-800-795-7887.

San Bernardino County

The Public and Specialized Transportation Advisory and Coordination Council (PASTACC) provides a county-wide Transit Directory of agencies and organizations providing public and specialized transportation services to San Bernardino County residents.

Dial-A-Ride services are also provided by:

Ventura County

Ventura County’s specialized transit services are provided by the Ventura County Transportation Commission (VCTC). VCTC operates Access paratransit service for disabled people who cannot ride regular fixed-route bus services and for Seniors 60 and older.

To get certified under Ventura County's ADA transportation program, fill out an application and return it to VCTC. To obtain an application call 805.642.1591, ext. 114.

To schedule an Access ride, call 805.485.2310, 805.649.4421 or toll free 800.448.6133.

SENIOR
SERVICES

Seniors qualify for reduced fares on bus and train services throughout Southern California. Transit providers in the region have different age standards for Senior fare qualification, mostly ranging from 60 to 65 and older. Check with your Transit Provider for more information.

Paratransit/Access/ADA Services

If you are unable to ride a regular bus or train, you might be a candidate for paratransit (also known as Access or ADA) service. Paratransit is a parallel service to bus and train routes in Southern California. Paratransit services operate in the same area, on the same days and during the same hours as bus and train routes. Learn more at Accessible Services.

Los Angeles County

Transit agencies in Los Angeles County offer discounted bus and rail fares for Seniors; see Metro Senior TAP Card website for details.

Orange County

The Orange County Transportation Authority (OCTA) runs a Senior Mobility Program (SMP), in which participating Orange County cities provide Senior transportation services within their communities. To date, 18 cities participate in the SMP including Aliso Viejo, Anaheim, Brea, Buena Park, Costa Mesa, Cypress, Dana Point, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Irvine, Laguna Hills, Laguna Niguel, Laguna Woods, La Habra, Lake Forest, Mission Viejo, Newport Beach, Orange, Placentia, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana, Seal Beach, Stanton, Tustin, Villa Park, Westminster and Yorba Linda. For more information on the SMP in each city, contact the city directly from this list of city contacts.

Riverside County

Riverside County’s special transportation services are provided by Riverside Transportation Authority (RTA). Dial-A-Ride service is available for Seniors 65 and older.

San Bernardino County

The Public and Specialized Transportation Advisory and Coordination Council (PASTACC) is a county-wide Transit Directory of agencies and organizations providing public and specialized transportation services to San Bernardino County residents.

Dial-A-Ride services are also provided by:

Ventura County

Ventura County’s specialized transit services are provided by the Ventura County Transportation Commission (VCTC). VCTC offers Paratransit and Dial-A-Ride services for Seniors 60 and older.

VCTC also distributes tickets to Senior centers and low income Seniors who use specialized transit services. Seniors do not need to be certified under the Americans with Disabilities Act (ADA) Transportation Program to use the tickets. For more information call 805.642.1591 ext. 114.



PARK AND
RIDE LOTS

Park & Ride lots provide a convenient place to park for easy connection with your carpool, vanpool, bus or train. They're usually free, although occasionally permits or fees may be required.

Los Angeles County

The Los Angeles County Metropolitan Transportation Authority (Metro) has more than 100 convenient Park & Ride locations countywide. Most Park & Ride lots in LA County are free. Some offer reserved spaces for a fee, while a few others have paid parking only.

Visit Metro's Park & Ride site for more specific information on Park & Ride lots serving Metro transportation services.

Orange County

CalTrans and the Orange County Transportation Authority (OCTA) provide a total of 17 convenient Park & Ride locations countywide with more than 2,000 parking spaces. The Park & Ride lots in Orange County are free but some do require a permit.

Learn more about Park & Ride lots in Orange County.

Riverside County

The Riverside County Transportation Commission (RCTC), Caltrans and various cities operate more than 20 Park & Ride lots countywide. Learn more about Park & Ride lots in Riverside County.

San Bernardino County

San Bernardino County Transportation Authority (SBCTA), Caltrans and various cities operate more than 20 Park & Ride lots countywide. Learn more about Park & Ride lots in San Bernardino County.

Ventura County

The Ventura County Transportation Commission (VCTC), Caltrans, and various cities operate more than 20 Park & Ride lots countywide. Learn more about Park & Ride lots in Ventura County.