Roadside Assistance
Did your car overheat, have a flat tire, or run out of gas? When a vehicle breaks down on the freeway, it causes congestion and can contribute to accidents. For such freeway emergencies, each SoCal 511 partner county provides motorist aid/roadside assistance service to help motorists on the freeways.
Examples of motorist aid/roadside assistance services include:
- Freeway Service Patrol (FSP)
- Call Boxes
- A Call Box is a roadside emergency phone designed for drivers to request assistance.
- How to Use a Call Call boxes are usually positioned at intervals along highways. Look for a brightly colored box (often yellow or orange) near the road. Open the Call Box: Some boxes may have a simple push-button mechanism or a latch to open.
- Activate the call: Follow the instructions provided on the call box, activation may vary depending on the box’s model. Call Boxes offer voice connections and teletype connectionsActivate the call: Follow the instructions provided on the call box, activation may vary depending on the box’s model. Call Boxes offer voice connections and teletype connections
- Provide Information: Give your location, describe the emergency, and answer any questions. Some call boxes automatically transmit your location to responders. Wait for Assistance: After the call, follow any instructions and stay safe while waiting for help.
- When you are finished, place the phone handset back on the cradle and close the Call Box door
- 511 phone service* (call 511 to request for roadside assistance)
- 511 service is your one-stop source for up-to-the-minute travel information, advisories and trip planning information. To get traffic
and transit updates, you can also 511, or visit go511.com
*511 phone option is currently unavailable in Riverside and San Bernardino Counties. Regular cell phone minute charges may apply
Los Angeles County